In the local video stream preview, you may see portions of the view periodically grayed-out and pixelated
Typically this behavior is due to dropped key frames. In an H264 encoding, the full image is only sent every N frames while intermediate frames contain the difference relative to the last full image (the key frame). When not much is changing in the field of view, the difference will be small hence the gray pixels.
OpenALPR may show gray frames even when a third party application (i.e. a VMS/NVR client or VLC Media Player) does not. These other applications may have built-in logic to handle dropped frames more gracefully than OpenALPR (i.e. defaulting back to the last received key frame). This is done to create a nicer user experience, however our priority is using the realtime stream data. Because of this, we do not make any assumptions about the fidelity of old key frames and will always show the raw data received from the camera.
Dropped frames usually happen when the network bandwidth is exceeded. This could be due to
We recommend using a bandwidth calculator
to estimate the required network speed for your application. Then, you can speed test the existing network for comparison.