Once the Rekor Go app is installed on a user's device, they will be prompted to Sign In or Register. Rekor Go requires a user name, e-mail address, industry, and password to create a new account.
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- What version of iOS is needed?
- What version of Android is needed?
- How much on device storage is needed to use the app?
- How long are reads stored on my device?
- What do you do with reads and data captured in the app?
- How do I create a Rekor Go account?
- What is the Rekor Go "playground" and what features are included?
- How long is the Rekor Go free trial and what features are included?
- Can I export license plate read information from the app?
- How do I recommend a feature or new functionality?
- How do I report a bug or issue with the app?
- Why would I use alerts from a list?
- What is an Allowed list?
- What is a Not Allowed list?
- Can I bulk upload a list of plates to Rekor Go?
- Is there a maximum number of lists I can create in Rekor Go?
- Is there a maximum .csv file size that can be uploaded for use within Rekor Go?
- Can I scan vehicles in landscape orientation?
- What is the best method for scanning license plates with Rekor Go?
- Can my Rekor Go subscription migrate and be used on other devices?
- Can I export license plate read information from the app?
- How do I dispute an erroneous charge related to my Rekor Go subscription?